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  • OUTSOURCING NEWS – Admerex bags 2 awards from Banco De Oro

    Mar 22, 2019 Download PDF

    Banco De Oro (BDO) awarded BPO partner, Admerex, as one of their 2018 Best Collection Agencies. During BDO’s 2018 Credit & Collections Agency Awards held at the Santiago Hall of BDO’s South Tower in Makati, Admerex was recognized as “THE BEST AGENCY OF THE YEAR – X days (Provincial)” and “THE BEST AGENCY OF THE YEAR – 60 dpd (NCR)”. The annual awarding ceremony recognizes collection partners that deliver consistent and exceptional collection services.

    Banco De Oro (BDO) awarded BPO partner, Admerex, as one of their 2018 Best Collection Agencies. During BDO’s 2018 Credit & Collections Agency Awards held at the Santiago Hall of BDO’s South Tower in Makati, Admerex was recognized as “THE BEST AGENCY OF THE YEAR – X days (Provincial)” and “THE BEST AGENCY OF THE YEAR – 60 dpd (NCR)”. The annual awarding ceremony recognizes collection partners that deliver consistent and exceptional collection services. BDO is one of Admerex’s first clients and has since been a long-standing partner, providing the bank their collection services since 2007. Receiving the awards for Admerex were President and CEO, Rob Dizon, COO Paulo Aquino, and Operations Manager Merced Lagos.

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  • OUTSOURCING NEWS – Unionbank engages Admerex to handle more bank processes

    Mar 16, 2019 Download PDF

    Taking advantage of Admerex’s Level 1 Certification to PCI DSS (Payment Card Industry Data Security Standard), there are mutual plans for the business relationship between Admerex and Unionbank of the Philippines (UBP) to expand and diversify. Service level and commercial discussions are currently underway between the award-winning bank and the emerging BPO.

    Taking advantage of Admerex’s Level 1 Certification to PCI DSS (Payment Card Industry Data Security Standard), there are mutual plans for the business relationship between Admerex and Unionbank of the Philippines (UBP) to expand and diversify. Service level and commercial discussions are currently underway between the award-winning bank and the emerging BPO. The partnership between the two companies dates back to 2008 and has focused on purely collections services until recent discussions where Admerex is being considered to handle more credit verification, KYC (know-your-customer) services, and customer relationship management bank processes.

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  • OUTSOURCING NEWS – BPI successfully holds 2019 sales rally with Admerex

    Mar 13, 2019 Download PDF

    The event called “ALL OUT FOR SIP” promotes BPI’s sales initiatives for their credit product. With their plans to be in the top 3 of the very competitive credit card space, BPI has lauded the efforts of their sales partners and has likewise committed reciprocal support in the growth of their partnership with Admerex.

    The Bank of the Philippine Islands (BPI) leadership team held their annual sales rally program to celebrate a successful 2018 and keep the momentum going while giving their sales managers a chance to come together and bond with their vendors. One of three BPI vendors participating, Admerex, is tasked to manage both the inbound and outbound sales channels of BPI. The event called “ALL OUT FOR SIP” promotes BPI’s sales initiatives for their credit product. With their plans to be in the top 3 of the very competitive credit card space, BPI has lauded the efforts of their sales partners and has likewise committed reciprocal support in the growth of their partnership with Admerex.

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  • OUTSOURCING NEWS – Admerex prepares for 2019 Leadership Summit

    Mar 04, 2019 Download PDF

    Given the celebrated success of the 2018 Leadership Summit, Admerex will be doing a sequel to last year’s event and dubbing it “Admerex – Scaling to greater heights”.

    Given the celebrated success of the 2018 Leadership Summit, Admerex will be doing a sequel to last year’s event and dubbing it “Admerex – Scaling to greater heights”. The 2019 Leadership Summit will be held on April 6, 2019 at Gratchi’s Getaway, Tagaytay City. With the ongoing plans for Admerex to grow aggressively this 2019-2020, this event will help further reinforce the Company’s position and commitment to its total of 150 leaders, and at the same time, promote camaraderie and cohesion among the group.

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  • OUTSOURCING NEWS – Metrobank Card Corporation and Admerex celebrate their 1st year anniversary as Sales partners

    Mar 01, 2019 Download PDF

    Longtime partners Admerex and Metrobank Card Corporation (MCC) celebrated the 1st year anniversary of their latest business engagement with a festive celebration at the Admerex Edsa facility. The Sales partnership took 2 years to come to fruition from the time Admerex participated in the bidding of the project, won the contract, down to its deployment and official launch. Already handling a variety of Bank processes together, the MCC-Admerex relationship started last 2008 with a small team composed of 3 people. Since then, their partnership has significantly grown and is now considered one of the biggest teams being managed by Admerex today.  MCC’s Vice President and Head of Customer Service, Sheila Umali, said “Since the early years of the MCC-Admerex partnership, we have always believed in Admerex given the track record. We were confident going into this new relationship.”

    Longtime partners Admerex and Metrobank Card Corporation (MCC) celebrated the 1st year anniversary of their latest business engagement with a festive celebration at the Admerex Edsa facility. The Sales partnership took 2 years to come to fruition from the time Admerex participated in the bidding of the project, won the contract, down to its deployment and official launch. Already handling a variety of Bank processes together, the MCC-Admerex relationship started last 2008 with a small team composed of 3 people. Since then, their partnership has significantly grown and is now considered one of the biggest teams being managed by Admerex today.  MCC’s Vice President and Head of Customer Service, Sheila Umali, said “Since the early years of the MCC-Admerex partnership, we have always believed in Admerex given the track record. We were confident going into this new relationship.”

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  • Admerex announces plan for Company’s Crown Jewel

    Feb 27, 2019 Download PDF

    Less than a year since opening their 4th Site, Admerex announced that they are already preparing to put up another office location within the next 12-18 months to accommodate the Company’s continuous growth.

    Less than a year since opening their 4th Site, Admerex announced that they are already preparing to put up another office location within the next 12-18 months to accommodate the Company’s continuous growth. Options are currently being discussed by the fast emerging Contact Center’s Senior Management Team. The 5th Site, forecasted to be the crown jewel among all of the office locations of Admerex, is expected to be modern-looking and will feature an open floor plan and additional amenities for the increasing number of employees. Admerex has begun their search for the new office and is likely to make a decision within the next 6-8 weeks.

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  • Admerex re-enters US Outsourcing Space

    Feb 25, 2019 Download PDF

    Admerex has announced their re-entry into the US Outsourcing industry. The Company had this line-of-business back in their early years between 2007-2009, but had to shift their focus on the domestic market after the global crises.

    Admerex has announced their re-entry into the US Outsourcing industry. The Company had this line-of-business back in their early years between 2007-2009, but had to shift their focus on the domestic market after the global crises. Serious discussions are already on-going with prospective partners since this is considered a focal point of the Admerex’s business strategy for 2019-2020.  Heavy investments are set to be made to mitigate the learning curves and to prioritize their immediate success once they re-enter the US market.

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  • Fast rising Fintech – Kredit Pintar PH, signs with Admerex

    Feb 21, 2019 Download PDF

    The latest Company to join the emerging Fintech industry in the Philippines, Kredit Pintar PH, has agreed to a partnership with Admerex. After their enormous success in Indonesia, they have now entered the local market and tapped Admerex to be a strategic partner.

    The latest Company to join the emerging Fintech industry in the Philippines, Kredit Pintar PH, has agreed to a partnership with Admerex. After their enormous success in Indonesia, they have now entered the local market and tapped Admerex to be a strategic partner. Their outsourcing engagement calls for Admerex to provide collections and debt recovery services for Kredit Pintar PH’s loan portfolio in the Philippines. Their agreement is expected to go live by March 2019.

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  • BPI pushes for more revenue with expansion with Admerex

    Feb 19, 2019 Download PDF

    The BPI Sales team has agreed to further expand its consumer sales work force with Admerex to support its overall sales effort for the bank’s credit services and loan products. Admerex’s Makati office will house this expansion.

    The BPI Sales team has agreed to further expand its consumer sales workforce with Admerex to support its overall sales effort for the bank’s credit services and loan products. Admerex’s Makati office will house this expansion. The BPI-Admerex partnership dates back to 2014, initially focusing on collections and debt recovery, customer verification; and then expanding to telesales this 2018. Brought about by the performance and the synergies of the two companies, both are already considering further growth with more engagements and pilot projects to work on throughout this year.

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  • Admerex bags “Best Agency” award from MCC

    Feb 18, 2019 Download PDF

    Metrobank Card Corporation (MCC) has recently awarded long-time BPO partner, Admerex, with the award “2018 Best Agency – 30 DAYS PAST DUE”. 

    Metrobank Card Corporation (MCC) has recently awarded long-time BPO partner, Admerex, with the award “2018 Best Agency – 30 DAYS PAST DUE”.  Admerex Leaders were invited to MCC Collections Headquarters and were presented the coveted annual recognition. Admerex was recognized for its consistent and outstanding performance and collections achievement for the full year of 2018.

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