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  • Admerex re-enters Direct Sales space

    Nov 09, 2018 Download PDF

    Admerex has announced their re-entry into the Direct Sales industry. They had this line-of-business back in 2011, but held back a few months after.

    Admerex has announced their re-entry into the Direct Sales industry. They had this line-of-business back in 2011, but held back a few months after. Serious discussions are already on-going with prospective partners since this is considered as an additional revenue stream for the company. Heavy investments are set to be made to mitigate the learning curves and to prioritize success in this new business engagement.

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  • Admerex Heroes 2018

    Nov 07, 2018 Download PDF

    As a special token of appreciation, the 50-man delegation was given a company-sponsored vacation in Baler, Aurora for 3 days and 2 nights.

    During the recently held Admerex General Assembly last October 25, 2018, the company top performers for 2018 were recognized for reaching certain productivity and service milestones. As a special token of appreciation, the 50-man delegation was given a company-sponsored vacation in Baler, Aurora for 3 days and 2 nights. The yearly Admerex Heroes program is just one way of appreciating the value of employee contribution and giving thanks to the company’s best and brightest. Admerex employs 1,500 people in 4 various business sites located in Metro Manila and Cebu. This year marks its 11th year of continued excellence and leadership in the outsourcing industry.

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  • Admerex pursues Maynilad Customer Service outsourcing contract

    Oct 22, 2018 Download PDF

    Admerex and a few more BPOs participated and are vying for the Maynilad “Call Center Management” outsourcing contract. Maynilad opened their bidding process and invited BPOs to bid for the management of their customer contact center. The bid invitation is part of a 2-3 month-long vendor selection process, with the 5-year customer service contract expected to be awarded by Q1 of 2019.

    Admerex and a few more BPOs participated and are vying for the Maynilad “Call Center Management” outsourcing contract. Maynilad opened their bidding process and invited BPOs to bid for the management of their customer contact center. The bid invitation is part of a 2-3 month-long vendor selection process, with the 5-year customer service contract expected to be awarded by Q1 of 2019.

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  • Admerex successfully hosts 2018 PACAI Sportsfest

    Oct 13, 2018 Download PDF

    Admerex was nominated to host this year’s Philippine Association of Collections Agencies Inc. (PACAI) Sportsfest by the PACAI Board of Directors. Now on its 4th season, PACAI Sportsfest is the association's annual sporting event that highlights competition in various games and sporting events. Admerex, the overall Champion in the 2017 PACAI Sportsfest, spearheaded the execution of the event and was led by its Client Relations Officer, Loremyr Gabi.

    Admerex was nominated to host this year’s Philippine Association of Collections Agencies Inc. (PACAI) Sportsfest by the PACAI Board of Directors. Now on its 4th season, PACAI Sportsfest is the association’s annual sporting event that highlights competition in various games and sporting events. Admerex, the overall Champion in the 2017 PACAI Sportsfest, spearheaded the execution of the event and was led by its Client Relations Officer, Loremyr Gabi.

    The 2018 PACAI Sportsfest was held at the Marikina Sports Center last October 13, 2018. This year’s theme, “One Dream, One PACAI,” highlighted camaraderie through sports competition by the 16 companies who competed in the coveted event. Known as competitors in the collections industry, the event was a celebration of vibrant team spirit and good sportsmanship where close to 1,500 employees of the thriving collections industry participated. Admerex ended 4th overall in the competition, following the Law Offices of Molaer (Champion), GCCS & Associates (1st Runner up), and Lauron (2nd Runner up).

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  • Smart agrees to expand with Admerex

    Sep 28, 2018 Download PDF

    Smart Communications, Inc. has agreed to expand its consumer collections workforce with Admerex to support their credit and collections effort for their active subscriber portfolio. Admerex was recently accredited for Call Center Services by PLDT-Smart’s Procurement Team. The strategic outsourcing partnership between Smart and Admerex, which goes back to 2012, will grow to an approximate volume of at least 100 contact center agents in the upcoming year. Initially focusing on remedial collections on terminated accounts, both are already considering further growth with more engagements in 2019.

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  • Security Bank awards Admerex with new contract

    Sep 24, 2018 Download PDF

    Security Bank has recently contracted Admerex as its partner to outsource and provide support to their encoding and scanning processes. The business relationship between the two companies continues to expand and diversify. Given the expected surge in the 2019 sales volume, these partnership initiatives are triggered by an expected increase in their cards acquisition for the upcoming year. Admerex is a 100% Filipino-owned BPO that provides a variety of outsourcing services such as revenue generation (sales), credit verification, receivables management, customer experience, back office support, recruitment, and consultation services to a wide range of clients

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  • Admerex seeks to hire 400 more agents in Manila

    Jul 27, 2018 Download PDF

    Admerex is looking to hire 400 additional call center agents for immediate and full-time deployment to support the business growth of their three (3) facilities in Metro Manila. The surge in their hiring requirements is due to several expansion activities of their various lines-of-business. The company is nearing 1,500 employees and is expected to grow by another 20% within the next 18 months. All candidates go through intensive and rigorous training to better equip them and allow them to cope with the increasing skill demand of the clients of Admerex.

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  • Admerex unveils new Cebu office

    Jul 26, 2018 Download PDF

    Admerex recently presented their new Cebu office with a celebratory inauguration, commencing the start of expansion of their Visayas operations. Admerex started their Cebu operations in 2010 with only 20 employees. Because of the increasing business demand and requirements in the said region, they are now looking at gradually increasing their operations to 100 seats this 2018. The event was attended by key senior leaders of Admerex and the rest of their Cebu team.

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  • Smart recognizes Admerex in recent General Assembly

    Jul 24, 2018 Download PDF

    Smart Communications, Inc. has named Admerex as their Best Collections Agency for the 2nd quarter of 2018. During Smart’s Q2 2018 Collections Agency General Assembly, held at their Robinsons Summit Center office in Makati City, Admerex was named TOP AGENCY COLLECTOR for the 2nd quarter of 2018. Admerex and its competitors were assessed on two major metrics: (1) Total Collections Achievement, and (2) Collections Rate and Efficiency. The awarding ceremony recognizes collection partners that deliver consistent and exceptional collection services. Smart is one of Admerex’s long-standing partners, providing the Telco provider their collection services since 2012.

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    Admerex declares opening of their 4th site by September 2018

    Jul 18, 2018 Download PDF

    Admerex just announced that their 4th site location will be ready by September 2018 to accommodate the surge of the Company’s business requirements. The outsourcing operations of the Filipino-owned BPO has grown by leaps and bounds growing to an active client base of 32, with 52 active contracts for its various lines-of-business. The announcement represents the BPO’s continued expansion in the industry given the continuous demand for their services. Nearing 1,400 employees by Q3 of 2018, Admerex now has the capability to accommodate operations for at least 1,800 contact center employees. The 4th site is their 2nd office location in the Mandaluyong area, adding to their Makati, Cebu, and EDSA-Mandaluyong facilities.

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