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  • OUTSOURCING NEWS – Malaysian bank revisits the past year with Admerex

    Feb 19, 2020 Download PDF

    In celebrating the first year of their partnership, Admerex and CIMB held their first ever engagement together last February 13 at Coffee Project in L.P. Leviste, Makati. Led by CIMB CEO Vijaya Manoharan, the event took a trip down memory lane

    In celebrating the first year of their partnership, Admerex and CIMB held their first ever engagement together last February 13 at Coffee Project in L.P. Leviste, Makati. Led by CIMB CEO Vijay Manoharan, the event took a trip down memory lane–reviewing the progress and successes of the past year, and acknowledging agents who went above and beyond expectations in the field.

    As the promising results have alluded to the potential development of CIMB and Admerex’s relationship, a good bulk of the planning prioritized setting goals, expectations, and quota to be achieved in 2020.

    Admerex CEO Rob Dizon remarked, “Our relationship with CIMB continues to bloom by the day and we commit to showing them our brand of resiliency in exceeding their expectations in the years to come.  We also would like to congratulate them in achieving a very impressive customer growth in 2019.  We are prepared to extend our operations support to CIMB at any time it will be needed.

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  • OUTSOURCING NEWS – BPI kicks off the year with Admerex

    Feb 19, 2020 Download PDF

    Starting off their year by looking back to the past, BPI Sales executives called on their partners last February 6 at Insular Tower, Makati in recognition and reevaluation of the efforts that were done on their behalf.

    Starting off their year by looking back to the past, BPI Sales executives called on their partners last February 6 at Insular Tower, Makati in recognition and reevaluation of the efforts that were done on their behalf.

    In their desire to be better and live up–if not, exceed–expectations to deliver real results with real values, Admerex along with other BPO agencies participated in the development program. Admerex COO Paulo Aquino noted, “While we are ecstatic to have exceeded the target last 2019, our strife for greatness doesn’t stop there. If anything, we’re just gearing up for more as we set up plans to surpass our goals and elevate our standards this 2020.”’

    BPI annually holds a kick off to review the progress of their partners and to discuss goals for the year ahead. Garnering praise and recognition for their “best-in-class” results, Admerex’s BPI sales team was acknowledged as the top performer for the whole of 2019.

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  • OUTSOURCING NEWS – Admerex to house 2,000 employees by Q3

    Feb 05, 2020 Download PDF

    Since its operations in 2007, Admerex has been a trusted partner by 22 clients with a variety of outsourcing services reaching a number of 37 active engagements representing their diversified business portfolio. It has grown to become the preferred outsourcing contact center today.

    Since its operations in 2007, Admerex has been a trusted partner by 22 clients with a variety of outsourcing services reaching a number of 37 active engagements representing their diversified business portfolio. It has grown to become the preferred outsourcing contact center today. The Rob Dizon-led BPO continues to seize opportunities to offer high-quality outsourcing services that is consistent and reliable.

    Entering 2020, the thriving company is still growing at an exponential, but at a well-planned pace. It was reported that there is an approximate total of 12 new lines of businesses incoming this year alone. The unprecedented growth of Admerex is known to be attributed to its consistent performance leading to a year-on-year increase of the demands of their present clientele.

    The company employs over 1,600 people in the country and operates over 1,400 workstations in 4 business sites located in Makati, Mandaluyong, and Cebu. “We are very excited with the expansion of Admerex. With our heavy investments to our facilities to accommodate our growth, we expect many more local and foreign companies, to take advantage of our service capabilities and various outsourcing offerings,” says Paulo Aquino, Admerex Chief Operating Officer.

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  • OUTSOURCING NEWS – Admerex to unveil “The Nest”

    Jan 29, 2020 Download PDF

    With a projection of a company growth that will exceed 2,000 employees by the end of the year, Admerex expands its facilities with a new state-of-the-art Recruitment and Training hub. Dubbed as “The Nest”, this extension will process hundreds of daily applicants to support the growing demands of Admerex’s clients.

    With a projection of a company growth that will exceed 2,000 employees by the end of the year, Admerex expands its facilities with a new state-of-the-art Recruitment and Training hub. Dubbed as “The Nest”, this extension will process hundreds of daily applicants to support the growing demands of Admerex’s clients.

    In unveiling “The Nest”, Admerex HR Manager Rica Velasco says, “In this business, personal experience means everything. It is our commitment that we continuously innovate and improve the quality of our services when we on-board our new teammates. We are also excited that the facility will allow our learning & development team to roll out exceptional training programs that will certainly aid our new hires to excel much faster in their jobs once they are deployed to Operations.”

    With construction on-going, The Nest will be operational by March 1, 2020.

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  • OUTSOURCING NEWS – Making communications possible with Bubble

    Jan 22, 2020 Download PDF

    Not long after the official announcement of their Facebook page’s Messenger Chat function, Admerex developed their Automated Chatbot as an addition to its wide array of services. Aptly named “Bubble”, the new service seeks to bolster customer experience by creating an easy and accessible communication tool that is customizable based on the requirements of today’s customers.

    Not long after the official announcement of their Facebook page’s Messenger Chat function, Admerex developed their Automated Chatbot as an addition to its wide array of services. Aptly named “Bubble”, the new service seeks to bolster customer experience by creating an easy and accessible communication tool that is customizable based on the requirements of today’s customers.

    Admerex CMO, Briann Alix, comments “We are committed to diversify our services to serve our customers better. The combination of technology and human interaction is something that we are very obsessed with. What we’re trying to achieve here is to take communication online where it can be easily accessed and effectively used by a larger range of people. We are proud of our development team for putting this all together and we’re so excited to roll this out in the coming weeks.” The new service will go live by February 2020.

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  • OUTSOURCING NEWS – Admerex greets 2020 with a new service

    Jan 15, 2020 Download PDF

    Admerex welcomes the new year with the official launch of its automated chatbot. The service was piloted last November 2019, and was met with great reviews from prospective applicants and employees alike for its ease of use and intuitiveness. This is Admerex’s first foray into artificial intelligence and signals the company’s preparedness for technological advancements.

    Admerex welcomes the new year with the official launch of its automated chatbot. The service was piloted last November 2019, and was met with great reviews from prospective applicants and employees alike for its ease of use and intuitiveness.

    This is Admerex’s first foray into artificial intelligence and signals the company’s preparedness for technological advancements.

    Admerex wants to be a company that invests in innovation and technologies that not only propel the company to exponential growth, but also connect with and help its clients and staff to flourish.

    Chief Marketing Officer Briann Alix hopes that [the chatbot] would “continue to ease and further improve the communication lines between Admerex and its growing community.” The service officially went live at the beginning of the decade, accompanied by Rex, the company’s beaming mascot.

    As of writing, the chatbot provides assistance to potential applicants and inquiring clients. It is expected that by February 2020, the chatbot development team will be in full swing creating more chatbots for Admerex’s future customers in this new line-of-business.

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  • OUTSOURCING NEWS – Admerex celebrates the year with #BreakFree

    Jan 15, 2020 Download PDF

    In conclusion of a productive 2019, Admerex went out with a blast at #BreakFree. The BPO company celebrated their end of year party last December 22nd at Xylo for the third consecutive time since 2017. Entering their 13th year in the BPO industry, the company predicts an astounding employee growth to 2,000 to support their growing customer base as they continue to provide services that are best-in-class.

    In conclusion of a productive 2019, Admerex went out with a blast at #BreakFree. The BPO company celebrated their end of year party last December 22nd at Xylo for the third consecutive time since 2017. Entering their 13th year in the BPO industry, the company predicts an astounding employee growth to 2,000 to support their growing customer base as they continue to provide services that are best-in-class.

    In anticipation of the new year, Chief Executive Officer Rob Dizon in his opening remarks expressed, “We’ve done a lot of amazing and productive things together this 2019. With the new a year on the horizon, I hope that we could continue to deliver on our promise for exceptional service. We are growing at a phenomenal pace and for all the effort we’ve exerted, thank you and congratulations!”

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  • OUTSOURCING NEWS – Admerex provides their Tele-verification services to Security Bank

    Dec 02, 2019 Download PDF

    Security Bank joins the extensive list of clients with which its tele-verification service is catered by Admerex. With more than a decade of experience under their belt, this recently launched campaign last November proves that Security Bank’s interest on processing systems handled by Admerex has only been strengthened by the passing of time.

    Security Bank joins the extensive list of clients with which its tele-verification service is catered by Admerex. With more than a decade of experience under their belt, this recently launched campaign last November proves that Security Bank’s interest on processing systems handled by Admerex has only been strengthened by the passing of time. Since the beginning of the year, Security Bank has been growing its relationship with the best-in-class services of Admerex.

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  • OUTSOURCING NEWS – Admerex creates wonderful with Globe

    Nov 28, 2019 Download PDF

    As a result of the joint efforts of OM Jackie Bayhon, STL John Liberato, and TLs: Patrick “Potpot” Esquivias, Mark Dabu, Analyn Co, Jennelyn Alerta, Ryan Publico, and Ritchel Defamente–Admerex placed first in Globe’s Remedial Consumer Awards. Received last November 28, 2019 during Globe’s Vendor Appreciation Night, Admerex topped the collection segments for the Pre-Level to Post-Level Wireless and the Pre-Level to Post-Level Wireline.

    As a result of the joint efforts of OM Jackie Bayhon, STL John Liberato, and TLs: Patrick “Potpot” Esquivias, Mark Dabu, Analyn Co, Jennelyn Alerta, Ryan Publico, and Ritchel Defamente–Admerex placed first in Globe’s Remedial Consumer Awards. Received last November 28, 2019 during Globe’s Vendor Appreciation Night, Admerex topped the collection segments for the Pre-Level to Post-Level Wireless and the Pre-Level to Post-Level Wireline. With more than 11 years of partnership, these recognitions that Admerex has garnered has once again proven that they do provide services that are “best-in-class.”

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  • OUTSOURCING NEWS – Malaysian bank enlists Admerex for their Tele-Collections Services

    Oct 22, 2019 Download PDF

    A Malaysian universal bank expands its engagement with Admerex. While the partnership between the two organizations started in 2018, the addition of the tele-collections service progresses and further develops their relationship.

    A Malaysian universal bank expands its engagement with Admerex. While the partnership between the two organizations started in 2018, the addition of the tele-collections service progresses and further develops their relationship. Should an agreement come through, the assistance provided by Admerex will aid the Malaysian-based organization regarding the recent launch of their non-collateral loan system this November.

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